Joomla troubleshooting

Connection unavailable

Confirm that the installed Flowpane package and Joomla/PHP versions are supported, the Site address matches the installation and your account can manage the integration. Check the status and next action shown in Flowpane.

Public evidence differs from the CMS

A file visible locally is not proof that visitors receive it. Check the public URL and any existing sitemap producer before changing output. A firewall or inaccessible resource may limit observation.

Management action unavailable

A healthy connection is not permission to change every artefact. Preserve existing output and follow the current capability and support guidance.

Ask for help

Provide the visible status, the action you attempted and supported version information to support. Never send passwords, private keys or full configuration backups in a support message.

Installation · Connecting Joomla

Distinguish connection from managed output

A Connected label and a Missing public resource can coexist. Connection health does not prove that every public URL is present or that a physical file and CMS response agree. Inspect the exact public location and observation time.

If Managed changes is disabled, do not repeatedly apply or disconnect to try to reverse earlier effects. Review the offered withdrawal action first; disabling authority stops further changes and is not a general rollback. See Managed changes.