Report recipients¶
Report recipients are the people who receive a Site's governance report by email. Flowpane treats recipients as consenting individuals: nobody outside your Workspace receives a report until they have confirmed they want it, and every report email carries working unsubscribe and report-as-unsolicited links.
The Report recipients panel is on the Site overview page and is visible to Workspace admins.
How recipients are added¶
- A Workspace member is confirmed automatically because they already have an account relationship with you.
- Anyone else is sent an invitation email. It explains who invited them and to which Site, and has a Confirm button. The confirmation link is valid for seven days.
Until they confirm, the recipient shows as Pending and does not receive reports.
Note
The recipients panel currently manages recipients that already exist for a Site. A form for adding new recipient addresses from the panel is still being completed. If you need recipients added to a Site in the meantime, contact [email protected].
Recipient statuses¶
| Status | Meaning |
|---|---|
| Confirmed | Will receive reports |
| Pending | Invitation sent, awaiting confirmation |
| Expired | The confirmation link lapsed without being used |
| Unsubscribed | The recipient opted out from a report or invitation email |
| Complained | The recipient reported an email as unsolicited. This is final; they cannot be re-invited |
| Removed | An admin removed them from this Site. Shown in a separate list with a Restore action |
The panel also explains why a recipient is not deliverable, for example "Awaiting confirmation" or "Previous email bounced".
Admin actions¶
- Resend — sends a reminder to a Pending recipient, or a fresh invitation to an Expired one. Limited to once per recipient per 24 hours.
- Re-consent — sends a new opt-in email to an Unsubscribed or Expired recipient. Only the recipient can re-establish their consent.
- Remove — takes the recipient off this Site's reports. It does not revoke their consent, and they can be restored later.
- Restore — reinstates a removed recipient. If they had unsubscribed in the meantime, they stay non-deliverable until they re-consent.
Invitations are rate-limited to 20 per Site per hour and 100 per Workspace per day.
What the recipient receives¶
Report emails have the subject "Governance report for
Recipients can leave at any time using the Unsubscribe link, or use the Report as unsolicited link if they believe they should never have been added.
Sending a report¶
Choose Report → Generate and send report in the Site header. Flowpane generates the report, then queues one email per confirmed, deliverable recipient. Delivery happens in the background and normally completes within a few minutes; a queued send that cannot be delivered within 24 hours is dropped rather than sent late. You can also send a previously generated report from its page in Reports.
Sending requires the Admin role and a plan that includes the governance report (Starter and above).
Reporting settings¶
Site settings → Reporting records the intended Report cadence (None, Weekly, Monthly or Quarterly) and the Report types to include. These are preferences only. Auto-send is not yet active, so reports are always sent by the explicit action above.