Knowledge base

The knowledge base collects the pages most people are looking for when they need help. Everything here is also reachable from the main navigation.

Quick answers

• General FAQ
• Governance checks FAQ
• Plans and billing FAQ
• Security and privacy FAQ

Common tasks

• Adding sites and batch import
• Verifying a Site, including what to do when a firewall blocks verification
• Running a check and reading the score
• Generating a governance report and recipient consent and sharing
• Running a Deep Scan and exporting or deploying a sitemap
• Inviting team members and roles

Reference

• Governance files explained
• Governance scoring
• How checks work
• Plan comparison
• Check scheduling

Still stuck?

See Support for how to reach the team.

Diagnose a specific problem

Diagnose a blocked or missing result, connect a supported CMS, or email reports. The glossary explains the difference between a Site, Workspace, check and recipient.